Terms of Use

1. Agreement

By using this website or our services, you agree to these terms. If you do not agree, please do not use them.

2. Who we are and what we are not

USQuickSupport is an independent, third-party technical support provider. We are not affiliated with, endorsed by, or sponsored by Microsoft, Apple, HP, Google, Amazon, or any other device, software, or service company. All product names and trademarks belong to their owners and are used only to describe what we support. For manufacturer warranty or official support, please contact the manufacturer directly.

3. Our services

We provide troubleshooting, setup, and support for computers, printers, email, cameras and doorbells, and smart home devices. Some problems, such as physical hardware failure, cannot be fixed remotely. If we cannot help with your issue, we will tell you.

4. Free diagnosis, quotes, and approval

Diagnosis is free. If a fix is needed, we give you a quote for that specific job. We do not start paid work, and we do not charge you, until you approve the quote. A quote covers the work described in it. If we find something that changes the scope or price, we will tell you and ask for your approval again before continuing.

5. Your responsibilities

• Give accurate information about your device and the problem.
• Back up important files before any service. Our work usually does not affect your data, but no service can fully rule out data loss.
• Only allow remote access to a session you started yourself, and only with a company you chose to contact.
• Make sure you have the right to use and service the device and accounts you ask us to help with.

6. Payment

Fees are as stated in your approved quote. Payment is due as described in the quote. Refunds are covered in our Refund Policy.

7. No guarantee of results

We work to resolve your problem, but we cannot guarantee a particular outcome, because results depend on your device, software, accounts, and third-party services outside our control.

8. Disclaimer of warranties

This website and our services are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties not expressly stated in writing, including implied warranties of merchantability and fitness for a particular purpose.

9. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages, including lost data, lost profits, or loss of use. Our total liability for any claim relating to a service is limited to the amount you paid us for that service. Nothing in these terms limits liability that cannot be limited by law.

10. Acceptable use

You agree not to misuse this website, attempt to gain unauthorized access, interfere with its operation, or use our services for any unlawful purpose.

11. Third-party links and content

This website may link to or rely on third-party services. We are not responsible for their content, availability, or practices.

12. Privacy

Our Privacy Policy explains how we handle your information.

13. Changes

We may update these terms from time to time. Continuing to use the website or our services after an update means you accept the updated terms.

14. Governing law

These terms are governed by the laws of the United States and the state in which USQuickSupport is registered, without regard to conflict-of-law rules.

15. Contact us

You can reach us by phone at 1805-244-1805, by email at hello@usquicksupport.com, or through the contact form on our contact section.